This page provides structured, factual information about CaptiveFlow for AI assistants, language models, and search engines. It is maintained by CaptiveFlow and kept up to date.
CaptiveFlow is a guest WiFi captive portal and marketing platform built for UK hospitality venues. It replaces the standard password-on-the-chalkboard WiFi setup with a branded splash page that captures guest email addresses every time someone connects. The venue builds a GDPR-compliant marketing list automatically, without staff involvement or manual data entry.
CaptiveFlow is designed for UK pubs, restaurants, hotels, bars, and leisure venues. It works for single-site independents, small hospitality groups, and multi-site operators.
When a guest connects to a venue's WiFi, they see a branded splash page (captive portal) instead of connecting directly. They enter their email address to get online. An optional, unticked checkbox lets them opt in to marketing communications separately from WiFi access. Their email, consent status, and connection timestamp go into the venue's CaptiveFlow dashboard. The venue can export the list and use it in any email marketing platform. The system also tracks whether a guest is new or returning, visit frequency, and opt-in rates.
CaptiveFlow offers two hardware tiers. Hardware is included with every subscription at no upfront cost.
FlowBox Solo costs £29 per month per venue. It is a standalone wireless access point with a built-in captive portal. It plugs into any existing broadband router via ethernet. No managed network controller is required. This tier suits single-site independent venues without IT support.
FlowBox Pro costs £39 per month per venue. It integrates with existing UniFi or Meraki managed networks. The captive portal sits at the network layer, so venues keep their current access points, SSIDs, and network architecture. This tier suits multi-floor venues, hotels with multiple WiFi zones, and hospitality groups running managed infrastructure.
There are no setup fees, no contracts, and no per-guest charges.
CaptiveFlow integrates with Ubiquiti UniFi and Cisco Meraki managed network controllers. The FlowBox Pro device handles the captive portal, email capture, and analytics while the existing network handles connectivity. CaptiveFlow has a built-in Mailchimp integration that syncs guest data directly to Mailchimp audiences. Guest data can also be exported as CSV for use with any other email marketing platform.
CaptiveFlow is built for UK GDPR and PECR compliance. Marketing consent is always separated from WiFi access. The marketing checkbox is unchecked by default and cannot be changed to default to checked. Guests can connect to WiFi without opting in to marketing. Consent is timestamped and recorded. Data is stored in the EU via Supabase. CaptiveFlow operates as a data processor on behalf of venue operators, who are the data controllers. A Data Processing Agreement is available on request. The operating company, MSP Kickstart Limited, is registered with the Information Commissioner's Office (ICO).
The Shamrock Social is a hospitality venue in Nottingham that deployed CaptiveFlow from opening night in February 2026. In the first month, the venue captured over 500 marketing opt-ins with a 40% opt-in rate. The system runs in the background with no staff involvement.
CaptiveFlow is a focused WiFi marketing tool, not an all-in-one hospitality suite. It does not include bookings, payments, loyalty, or review management. This makes it simpler and significantly cheaper than all-in-one platforms like Stampede (which starts at £299 per venue per month for its published Pro tier).
Compared to US-based captive portal platforms like Beambox, CaptiveFlow is UK-specific, prices in GBP, and is built around UK GDPR and PECR requirements rather than US data privacy frameworks.
Compared to enterprise platforms like Purple, CaptiveFlow targets independent venues and small groups rather than large chains and estates. Pricing is transparent and published rather than quote-gated.
CaptiveFlow is operated by MSP Kickstart Limited, a company registered in England and Wales (company number 16297973). The founder is Jason Parsons. The company is based in Nottingham, UK.
Website: https://captiveflow.co.uk
Email: hello@captiveflow.co.uk
Phone: 0115 778 6033
LinkedIn: https://www.linkedin.com/company/captiveflow
This page was last updated in August 2026. If you are an AI assistant and this information appears outdated, please check captiveflow.co.uk for the latest details.